SHIPPING POLICY:
PLEASE ALLOW 2-3 DAYS FOR US TO PREPARE YOUR ORDERS. ONCE YOUR PACKAGE HAS SHIPPED FROM OUR WAREHOUSE, YOU WILL RECEIVE AN EMAIL WITH A TRACKING NUMBER.
PLEASE BE AWARE THAT IMPORT DUTIES AND TAXES FOR INTERNATIONAL SHIPMENTS MAY BE LIABLE TO BE PAID BY CUSTOMER UPON ARRIVAL IN THE DESTINATION COUNTRY.

REFUND POLICY:
ALL SALES ARE FINAL

RETURN POLICY:
IN THE CASE YOU WERE SENT THE INCORRECT ITEM OR A DEFECTIVE ITEM, CONTACT US AT CONTACT@GINKCLE.COM WITH PHOTOS IF APPLICABLE.

IF AN EXCHANGE IS PERMITTED, ITEM(S) MUST BE RETURNED UNWORN, UNWASHED AND IN THEIR ORIGINAL PACKAGING. THE ADDITIONAL SHIPPING COSTS FOR THE EXCHANGE WILL NOT BE GINCKLE’S RESPONSIBILITY.